Spirit Airlines lives up to name

We write a lot of stories on A Big Wind about companies doing things the wrong way when it comes to dealing with people around Hurricanes. That’s why it was a pleasure to see a Hurricane Country business doing things the right way.

Tropical Storm Chris is forecast to make Hurricane status in the coming days and the 5-day forecast path has Chris taking direct aim at The Bahamas and South Florida.  Ft. Lauderdale based Spirit Airlines announced their “Hurricane Buster Protection,” today that will allow some passengers to make changes to their existing reservations without incurring the normal change fee.

“As part of Spirit’s Hurricane Busters protection, due to Tropical Storm Chris, customers booked to fly to/from St.Thomas, San Juan or Nassau traveling today 8/02/06 or tomorrow 8/03/06 may make a one-time change, within the same cabin, without fees or additional fare collection if travel is rebooked and completed by 8/29/06. For any other dates, the customer may change without a change fee but will need to pay any difference in fare. Customers may rebook on spiritair.com or place their reservation on hold by calling the Spirit Reservations Center at 800-772-7117 or en Español al 800-756-7117.”

Sure, Spirit Airlines is doing this to get PR and sell more tickets and with good business practices that support consumer needs in right way, we’re happy to oblige.